Payment and Shipping

Payment and Shipping

We accept most credit card/debit cards through PayPal, orders are shipped from Mainland UK the next working day if received before 3pm and when the item is in stock… If the item you have ordered is custom made we will contact you and let you know the lead time on your purchase normally 3-5. We do not ship on Saturday, Sunday or Local/Public Holidays. Customers must allow 10 working days for delivery .

Our delivery charge is calculated by total weight of goods and is calculated at checkout (this charge applies to UK customers only) . If you are outside the UK and wish to purchase products then please contact us and we can arrange delivery to you.

For local collection please Email Us

Returns

If you change your mind or are not happy for any reason, simply return the item to us within 7 days, unused and in it’s original packaging. On receipt of the item we will issue you with a refund, this will exclude any postage, packaging and insurance costs that were incurred during the original order.

You should contact us first by phone on 0115 837 8198 before sending any returns, your item should be sent to the following address at your expense. Please include a note with your order number, name and address with your returned items.

Royalnatty

7-11 West End Arcade,Nottingham, NG1 6JP United Kingdom